PRIVACY POLICY
Last updated: 7 September 2026
1. Data Controller
NMC Termonova Oy
Business ID: 0114914-9
Torppanummentie 44
FI-10210 Inkoo
Finland
Email: order@termonova.fi
Phone: +358 (0) 20 780 9600
Website and online store: www.foamdude.com
NMC Termonova Oy is the data controller responsible for the processing of personal data collected through the FoamDude online store.
2. What Personal Data Do We Collect?
We collect personal data only as necessary for processing and fulfilling orders placed through our online store.
The personal data we may collect includes:
- Customer’s name
- Delivery address
- Billing address
- Email address
- Phone number
- Order and product information
- Payment and billing information
- Delivery-related information
We do not use personal data for purposes other than operating our online store, processing orders, and fulfilling our legal obligations.
3. Why Do We Process Personal Data?
We process personal data in order to:
- Receive and process online store orders
- Sell the ordered products to our customers
- Process payments and issue invoices
- Pack and deliver ordered products
- Contact customers when necessary regarding their orders
- Process returns and customer complaints
- Fulfil our legal obligations, including accounting and taxation requirements
4. Legal Basis for Processing Personal Data
The primary legal basis for processing personal data is the performance of a contract between the customer and NMC Termonova Oy.
Personal data may also be processed in order to comply with legal obligations applicable to NMC Termonova Oy.
5. Who May Receive or Process Personal Data?
Personal data may be disclosed or made available to third parties only when necessary for fulfilling and processing an online store order.
Personal data may be processed in connection with:
- Payment service providers
- Billing service providers
- Shipping and delivery service providers
- Technical service providers supporting the online store
- Accounting and financial administration service providers
Personal data is processed in accordance with applicable data protection legislation.
6. How Long Do We Keep Personal Data?
We retain personal data only for as long as necessary to process orders, manage the customer relationship, and fulfil our legal obligations.
Information related to accounting and taxation is retained for the periods required by applicable legislation.
7. How Do We Protect Personal Data?
Personal data is treated confidentially and protected through appropriate technical and organisational measures.
Access to personal data is limited to individuals and service providers who need the information to process online store orders or fulfil legal obligations.
8. Your Rights
Under applicable data protection legislation, you have the right to:
- Receive information about the processing of your personal data
- Request access to your personal data
- Request the correction of inaccurate or incomplete personal data
- Request the deletion of your personal data where there is a legal basis for doing so
- Request the restriction of processing in certain circumstances
- Object to the processing of personal data where applicable
- Lodge a complaint with the competent data protection authority
For questions or requests regarding your personal data, please contact NMC Termonova Oy using the contact details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy when necessary, for example, due to changes in our operations, online store, service providers, or applicable legislation.
The latest version of this Privacy Policy is available on: www.foamdude.com
10. Contact Information
NMC Termonova Oy
Business ID: 0114914-9
Torppanummentie 44
FI-10210 Inkoo
Finland
Email: order@termonova.fi
Phone: +358 (0) 20 780 9600
Website and online store: www.foamdude.com
For questions regarding privacy or the processing of personal data, please contact us at order@termonova.fi.